Newer versions of Mail app automatically retrieve the next series of email from your server each time you hit the bottom.
The video was originally uploaded with instructions using i OS 7 but, has since been updated to show instructions for i OS 10.
Remember, even if there is already a password in the password field, it is important to retype it for this fix to work.
Fortunately, the app’s latest update — which is available from the App Store now — finally fixes the problem. It’s unclear what was causing the issue, but lots of Mailbox users were opening the app to find that their Gmail accounts had been deleted, and that they needed to set them up again.
Strangely, Mailbox continued to send push notifications for incoming emails — although it seemed as though there was no account set up.
“Much of our team has spent the last five days in crisis mode trying to diagnose the bug, and we currently believe the root cause lies somewhere in our interaction with Apple’s new Background Refresh feature,” reads a post on the Mailbox blog. which disables background refresh to temporarily bypass the problem.
We’ll keep working with Apple and the developer community for a more long-term fix, but in the meantime we hope this will clear up the logout issue.” This isn’t too much of a problem; you should still receive push notifications when new emails arrive — it just means you’ll need to refresh your inbox manually when you open up the app.
I first heard about this issue last week, but I was lucky enough to dodge it until this Sunday.
Since then, however, Mailbox has deleted my Gmail account twice.
I actually downloaded the official Gmail app and decided to use that until the issue was fixed, because I couldn’t face setting up my account a fourth time knowing it would be deleted again.
Thankfully, the issue has now been rectified in Mailbox version 1.6.2, however, the Mailbox team has had to disable the app’s background refresh feature temporarily.
Apparent gaps will be magically healed as Mail app caches the entire Inbox.